Professional Insurance Damage Reports
Where a device is uneconomical to repair, IT Defib provides a professional written assessment to support your insurance claim.
Evidence-Based Reports Insurers Can Rely On
Our board-level diagnostics identify the true cause of failure, not just a surface-level assessment. This gives insurers and policyholders confidence in the outcome of a claim, whether that's a repair, a partial settlement or a full replacement.
Report Contents
Fault Diagnosis
A precise, evidence-based explanation of what has failed on the device and why.
Cause of Damage
An assessment of how the damage likely occurred — liquid, power surge, physical impact or component failure.
Repair Viability
A clear statement on whether the device can be economically repaired, with supporting reasoning.
Professional Written Assessment
A formal written report suitable for submission alongside an insurance claim.
Images of the Damage
Where applicable, clear photographs of the damage are included to visually support the findings of the report.
Replacement Recommendation
Where repair is not economical, a recommendation supporting a replacement claim.
Need a report for a claim?
Send your device in for diagnostics and we'll provide a professional written report for your insurer.